Paid End User License for ACORD Forms

Frequently Asked Questions

I already pay Impressive Publishing, LLC (a vendor) for Forms Boss. Why do I need to get a "Paid End User License for ACORD Forms" from ACORD?

In 2020, vendors providing access to ACORD forms will no longer be able to provide access through sublicensing. Each organization will be required to obtain an end-user license directly from ACORD.

Do the clients for other vendors have to get a separate "Paid End User License for ACORD Forms" from ACORD?

Yes, this applies to all other vendors as well.

Why is this changing?

ACORD states: "This brings the program’s fee structure in line with other ACORD programs."

Do I still pay Impressive Publishing, LLC to use Forms Boss?

Yes, by continuing to renew Forms Boss you have access to a system that offers much more than ACORD forms. Also, as a licensed vendor, Impressive Publishing, LLC is now required to send ACORD our client contact details.

How do I contact ACORD to get my "Paid End User License for ACORD Forms"?

Email or call (845) 620-1700 and ask for "Paid End User License for ACORD Forms"

How much do I have to pay ACORD for the "Paid End User License for ACORD Forms"?

ACORD states: "Program fees are based on annual group gross revenue." ACORD has not posted a pricing tier for vendors to distribute. Please email ACORD Member Services at to receive pricing information.

Where do I find more information about this?

See the "Paid End User License for ACORD Forms" section located at the bottom of this link's page:

Members of these organizations may be eligible for a complimentary "End User License":

  • Independent Insurance Agents & Brokers of America
  • National Association of Professional Insurance Agents

I just received a letter from ACORD about an end-user license. What does this mean?

The letter you have received from ACORD is valid. In January 2020, ACORD added a license restriction that requires anyone who uses ACORD forms to basically have permission from them to use ACORD forms. It doesn't matter how you access ACORD forms, whether through a vendor like Forms Boss or through your carriers, you are required to have an end-user license in place. Perhaps you have overlooked this information prior to now. However, we added this information to our website in January 2020 and this notice has also been included on your Forms Boss renewal email notices since that time.

What will the email or letter from ACORD look like?

Good Day,

We hope you are doing well. It has come to our attention that you are using, receiving, or processing ACORD Forms through Impressive Publishing. You may or may not be aware that such use of ACORD Forms requires a license from ACORD, even if your organization accesses ACORD Forms through Agency Management Systems or other third-party software. Failure to obtain the proper license from ACORD will result not only in your non-compliance with ACORD requirements, but also your failure to comply with your arrangement with Impressive Publishing, the entity which facilitates your access to and use of ACORD Forms.

Please contact us immediately to ensure your compliance and continued access to ACORD Forms. ACORD offers a variety of Forms subscription and licensing programs, tailored to our members’ needs. The process of obtaining a license is in most cases, very simple and inexpensive; in fact, many broker/agents qualify for a complimentary license.

For more information on available ACORD licensing programs, please contact ACORD Member Services at (845) 620-1700 or We are happy to assist in obtaining the proper ACORD license. Thank you, and we look forward to hearing from you.