Chrome / Edge Print Issue

Frequently Asked Questions

Update 3-31-2022 (Google Chrome)

The printing problem has been fixed in Google Chrome version 100!

To get that version, click the button with 3 dots in the upper right corner of Google Chrome.

The button looks like this: chrome menu button image

From the menu click Help and then click About Google Chrome.

You should see some wording indicating that Google Chrome is updating.

Once it has updated to version 100, click the button to Relaunch Google Chrome.

Log back into Forms Boss Web and try printing again.

There is no need to read the other information below unless you are curious about the issue.

Update 4-4-2022 (Microsoft Edge)

The printing problem has been fixed in Microsoft Edge version 100!

To get that version, click the button with 3 dots in the upper right corner of Microsoft Edge.

The button looks like this: edge menu button image

From the menu click Help and feedback and then click About Microsoft Edge.

You should see some wording indicating that Microsoft Edge is updating.

Once it has updated to version 100, click the button to Relaunch Microsoft Edge.

Log back into Forms Boss Web and try printing again.

There is no need to read the other information below unless you are curious about the issue.





Why are forms printing blank when I try to print from the fillable form screen?

Google Chrome and Microsoft Edge have a mistake in their software in version 99. Note that the print issue is only affecting the Print button on the forms when filling them. It does not affect printing when using Export Form.

Why is this suddenly happening?

Google Chrome and Microsoft Edge automatically update so version 99 was installed on your computer automatically.

Why is this affecting two different web browsers?

Microsoft Edge is based on Google Chrome. You can think of Microsoft Edge as a modified version of Google Chrome.

How can I fix the problem with Chrome or Edge?

You can update your Google Chrome or Microsoft Edge to be version 100 using the steps at the top of this web page.

Can another browser without the issue be used?

Yes, you can use Firefox.